cox.com/activate

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cox.com/activate

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Cox Communications, popularly referred to as Cox Cable, may be a reputed company in America offering digital cable television, telecommunications, and residential Automation services. Cox Cable is that the third-largest cable television provider within us. With quite 6.2 million customers, including 2.9 million digital cable subscribers, 3.2 million digital telephone subscribers, and 3.5 million internet subscribers, it’s the seventh-largest telephone carrier within the country. If you’ve recently subscribed to Cox cable services, you’ll first get to activate your Cox equipment before accessing them. to understand the way to easily activate your Cox internet service, undergo the knowledge provided below.

See Also:  History.com/activate

Guide to Activate your New Cox Equipment

Before you start activating your new Cox equipment, confirm to possess one among the subsequent ready with you:

  • The account number and Cox Pin or the last four of the account holder’s Social Security Number (SSN).
  • The service address and Cox Pin or the last four of the account holder’s Social Security Number (SSN).
  • The User ID and Password for the account.
  • Once you’ve got one of the information mentioned above, you’ll follow these steps to activate your new Cox equipment.

Returning Your Cox Equipment

At times, you’ll got to return equipment to Cox, like after a disconnect, upgrade, or downgrade of service. There’s no fee to drop your equipment off using one of the below methods.

  • Cox equipment must be returned within ten calendar days to avoid unreturned equipment charges.
  • Purchased equipment must be returned to a Cox-owned mercantile establishment within 30 days of purchase for a refund by the tactic used for purchase.

The following items must be returned to avoid charges:

  • Digital Receivers
  • Power Cords / Power Supplies
  • Internet Modems
  • Telephone Modems
  • Remote Controls
  • Homelife Leased Touchscreen
  • Gigablast customers Cox-supplied Netgear router

Options to Return Cox Equipment

Use one of the following free methods to return your equipment. A return box and a shipping label aren’t needed when dropping off your equipment to a return location.

  • Cox Solutions Store
  • UPS Store

Activating Your New Internet or Phone Modem

1. Complete the subsequent general steps to attach your device.

  1. Connect the coaxial cable given your kit from the wall to the rear of the modem.
  2. Connected the facility cord into the facility port on the device’s rear and, therefore, the other end into a wall socket.
  3. Power on the device and wait for a minimum of a quarter-hour for the initial boot-up process to finish.
  4. Refer to your provided Easy Connect Kit or ask Cox Easy Connect Kits and User Guides for a digital copy.

Note: If you’ve got a retail modem not supplied by Cox, locate the following information on the modem.

  • Serial number
  • Retail MAC address

2. To activate your device, open your browser and enter www.cox.com/activate.

3. search your account using one among the subsequent.

  • Service address
  • Account number
  • Cox User ID

Click Next.

4. Complete the specified information to access your account.

Click Next.

5. Complete the guided instructions to activate your service and device.

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Activating Your New Receiver

1. Complete the subsequent general steps to attach your device.

  1. Connect the coaxial cable given your kit from the wall to the rear of the receiver.
  2. Connect the blue end of the HDMI cable into the rear of the receiver and, therefore, the other end into your TV.
  3. Connected the facility cord into the facility port on the device’s rear and, therefore, the other end into a wall socket.
  4. Power on both your receiver and television, use the TV remote to pick the proper HDMI connection and follow the activation instructions on your TV.
  5. Refer to your provided Easy Connect Kit or ask Easy Connect Kits and User Guides for a digital copy.

2. To activate your device, open your browser and enter www.cox.com/activate.

3. search your account using one among the subsequent.

  • Service address
  • Account number
  • Cox User ID

Click Next.

4. Complete the specified information to access the account.

Click Next.

5. Complete the guided instructions to activate your service and device.

Activating a replacement Modem or Gateway

You’ve entered your order for Cox Internet service. Finally, you’re able to connect your new modem or gateway, so you’ll get online. Let’s start by reviewing some helpful information.

  • Your new modem or gateway must meet Cox Internet service requirements. See Cox Certified Cable Modems and selecting the proper Cable Modem or Gateway.
  • Suppose you probably did not purchase your modem new from a third-party retailer but instead purchased or received it in used condition. In that case, it’s possible the modem can’t be used together with your Cox Internet service. Contact us to work out if the modem are often activated on your account.
  • If you’re already a Cox Internet customer employing a Cox-provided modem or gateway, contact us before switching to a particular modem.

You may also get to have the following information ready, so you’ll register at www.cox.com/activate.

  • Your phone number, service address, or account number
  • Your Cox PIN or the last four of the account holder’s Social Security Number (SSN).
  • Your primary user ID and password to check in to your account.

1. After unpackaging your new modem from the box, you should have the following items handy.

The modem

  • Coax cable
  • Power cord
  • Ethernet cable

2. Next, find the label on your modem. Most modems have a label on the rear or bottom with the serial number and MAC address information. Click here to look at a sample modem label.

You’ll need to spot the following details so you’ll register the modem with us.

  • Manufacturer
  • Model number
  • Serial number
  • MAC address

MAC addresses are written as 12 digits containing both letters and numbers (0-9, A-F). A MAC address is exclusive. the primary six characters of the MAC address are unique to the modem manufacturer. Counting on how the manufacturer labels their modem, Cox will use the CM, HFC, or MAC address to deliver your Internet service. For more information, attend Cox Certified Cable Modems and click on on your modem.

3. The subsequent steps are general guidelines to assist you to connect your modem to Cox Internet. For the foremost accurate information, ask the modem’s user guide or support website.

  • Connect the coax from the cable outlet on the wall to the rear of your modem.
  • Plug the facility cord into the facility port on the rear of your modem and, therefore, the other end into a wall socket that’s not connected to a switch.

Result: The modem lights start to flash and lightweight up. Allow the modem up to fifteen minutes to end processing. Many modems will have a web light that becomes solid when it’s ready. Check your modem’s user guide or support website to ascertain how your modem indicates it’s ready.

4. Now, let’s connect your computer or other internet-ready devices. Here are some common inquiries to consider.

5. Next, open a replacement browser and check out to travel to any website on your connected device. the website should load, but if not, you will get to register your new modem by visiting www.cox.com/activate. Follow the prompts, then enjoy your new Cox Internet.

Conclusion

I hope you found this guide useful. If you have any questions or comments, don’t hesitate to use the form below.

User Questions:

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